Last updated: 30 August 2026
This page identifies the business behind timbershedco.com and tells you how to reach it. It is published so that anyone – customer, supplier or regulator – can see exactly who they are dealing with.
1. Business identity
- Trading name: Timbershedco
- Website: timbershedco.com
- Operated by: ETRAPSHORTS LLC
- Registered address: 1305 Mcdonald Dr Reno, NV 89503, United States
- UK trading, customer service and returns address: 3 Stanway Street, Manchester, M9 4JQ, United Kingdom
- E-mail: contact@timbershedco.com
- Phone: +447446395342
All customer correspondence, returns and complaints should go to the United Kingdom address or the e-mail address above.
2. Company registration and VAT
- Company registration number: available on request – e-mail us and we will send the registration details of ETRAPSHORTS LLC.
- VAT registration number: available on request. All prices displayed on this site include VAT.
We publish these on request rather than inventing or approximating them. Ask and you will have them the same working day.
3. Responsibility for content
Responsible for the content of this website within the meaning of applicable UK law: the management of ETRAPSHORTS LLC, at the registered address given above. Product descriptions, dimensions and photographs are prepared by us; timber is a natural material, so grain, knots and colour will vary from the photographs.
4. Nature of the business
Timbershedco is an online retailer of pressure-treated timber garden structures – garden sheds, bike stores, tool stores, wheelie bin stores, log stores, planters, raised beds and cold frames. We sell to consumers in the United Kingdom only. We are not a manufacturer of the timber itself and we do not offer an installation service.
5. Complaints and dispute resolution
If you have a complaint, write to contact@timbershedco.com with “complaint” in the subject line. We acknowledge every complaint within one business day and aim to resolve it within five business days.
If we cannot resolve your complaint, you may refer it to a relevant Alternative Dispute Resolution scheme, or use the small claims track of the county court. Nothing in this notice or in our terms of service restricts your statutory rights under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013.
6. Data protection
ETRAPSHORTS LLC, trading as Timbershedco, is the data controller for personal data collected through this site. Our privacy policy explains what we collect and why. You may complain to the Information Commissioner’s Office at ico.org.uk.
7. Intellectual property
The Timbershedco name, logo, product photography and website text are the property of ETRAPSHORTS LLC or its licensors and may not be reproduced for commercial purposes without written permission.
8. Online dispute resolution
The European Commission’s online dispute resolution platform closed in July 2025 and is not available to United Kingdom consumers. Use the complaints route in section 5 instead.
9. Contact
All contact details for Timbershedco are repeated in full below.
Store name: Timbershedco
Operated by: ETRAPSHORTS LLC, 1305 Mcdonald DR Reno, NV 89503, United States
UK address: 3 Stanway Street, Manchester, M9 4JQ, United Kingdom
E-mail: contact@timbershedco.com (preferred)
Phone: +447446395342
Customer service hours (GMT/BST):
Monday to Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: 10:00 AM – 4:00 PM
We aim to answer every enquiry within 24 hours.